Senior Account Manager (m/f/d)

Experienced, full-time, Berlin

Who we are

LOOPING ONE is a member of the LOOPING GROUP. We are a marketing and communications consultancy and a organic-first agency. We offer organizational setup, communication strategy, and always-on storytelling across all formats and channels. At the heart of our approach is what we call Simplexity: We are concise yet comprehensive, straightforward but in-depth, and bold but truthful – one voice, a million stories. We help our clients gain impact by adding to the conversation, not to the noise. We exist to make brand communication as meaningful as the biggest stories of our time.

Your mission

  • Manage and grow relationships with the client
  • Interface between clients and agencies as well as our internal units Editorial, Creative, Strategy, Data, PR and Social departments to coordinate all communication activities 
  • Realise revenue and margin targets and maximise sales opportunities through connecting client needs 
  • Drive passionately for client satisfaction throughout the entire client marketing portfolio
  • Act as first point of contact for client issues and steer client satisfaction
  • Presenting our ideas and concepts to clients as well as to internal LOOPING units  
  • Management of offers, orders, invoices as well as control of budgets and timings 
  • Responsibility for established processes and their further development 

Your profile

  • 5 years of professional experience in Client Management
  • Strong service orientation 
  • Great interest in Marketing Communication, future topics and trends 
  • Experience in managing employees as well as in commissioning freelancers 
  • An adept handling of the common office programs (Powerpoint, Word, Excel) as well as Keynote 
  • A very good analytical thinking and conceptual strength  
  • You are fluent in German and English

Why us?

  • Flexible hybrid working (combine office days and working from home to suit your needs)
  • Opportunity to work from abroad
  • Regular Learning & Development opportunities such as our Young Leaders Programme and our internal P!NG Academy
  • Engaging, open and inclusive company culture based on our values, the Looping ABC: be ambitious, be brave, be collaborative
  • Structured feedback process
  • Attractive and central office locations in Berlin, Hamburg and Munich 
  • Company pension (BAV) 
  • Employee referral bonus – up to €1000

THE BUSINESS

LOOPING ONE serves clients from the mobility, luxury and fashion, sustainability, financial services, culture and entertainment, tech and health sectors. Our clients include BMW, Mercedes AMG, Netflix, Mozilla Firefox, Asus, TASCHEN, Merck, dataport, Nio, Occhio, and more.
Our offices are located in Munich, Hamburg and Berlin. Our diverse team comprises creatives, storytellers, innovators, and passionate go-getters.
We combine strategic consulting and creative storytelling for the entire content value chain. Our services range from account management, newsroom consulting, strategy, data analytics and AI enablement to creation (concept, copy, design, film, audio) and content (social, editorial, PR).

OUR INCLUSION STATEMENT

Every role at LOOPING GROUP is open to applications from allsections of society. We believe that embracing difference is critical to thesuccess of LOOPING GROUP. We see potential in every individual regardless of:race, ethnic origin or nationality; religion or belief; physical or neuroability; socio-economics or age; marital, domestic or civil partnership status;sexual orientation, gender identity, or any other characteristic that makesyou, well, you.
We are committed to conscious inclusion to create a sense of belonging, connection and shared purpose within our teams. We know it’s theright thing to do, and we know it will make us all happier, fulfilled, andsuccessful in our work. We know it’s the right thing to do, and we know it willmake us all happier, fulfilled, and successful in our work.

Don’t meet every single requirement?

At LOOPING GROUP, we are dedicated to creating a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t perfectly align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.