IT-Manager (m/f/d)

Experienced, full-or-part-time, Berlin

Who we are

The LOOPING GROUP is a brand media house based in Munich, Berlin, Cologne and Hamburg and currently employs around one hundred people. The members of the group support their clients in acting like modern media brands in the areas of PR and marketing in order to achieve credible and effective attention for their products and services in an increasingly fragmented information society. 
Founded in 2016 by journalists, creatives and experts in the fields of marketing and public relations, the LOOPING GROUP is now trusted by numerous medium-sized companies and international corporations. The group's clients include the car brands Mercedes-Benz, BMW and Volkswagen. In the healthcare sector, Apotheken Umschau, Gesund.de and Fresenius Medical Care. In the luxury segment, brands such as Occhio, Bulthaup, Armani and A. Lange & Söhne. In the field of innovation communication, companies such as Merck, UnternehmerTUM and Deutsche Telekom. In the foundation sector, the BMW Foundation Herbert Quandt, the Alexander Tutsek Foundation and the Nantesbuch Foundation for Art and Culture, among others.

Your mission

  • Be responsible for the management, support and customisation of all Mac and iPhone clients in a pure Apple environment via JAMF.
  • Be the the go-to person for identity management and user provisioning via OKTA.
  • Be instrumental in providing, supporting and structuring of server-side services and application and production software to be installed from the Microsoft 365 portfolio (e.g. Exchange, SharePoint, Teams, Entra).
  • Be the administrator of various cloud-based productivity and backend tools such as BOX, Personio, HQ, awork (Teamleader), MIRO and others.
  • Be the IT-Manager for WoodWing's cloud-hosted CMS and DAM systems.
  • Be the expert in diagnosing and resolving technical problems.
  • Be the active force for researching and recognising solutions for user-side software and hardware problems.
  • Be able to evaluate new tools and solutions.
  • Be the IT-consultant and IT-administrator for our employees.

Your profile

  • You have several years of relevant professional experience as a technical support employee in IT technology, helpdesk or similar function.
  • You possess a good understanding of the Apple system landscape and the administrative interfaces to identity and device management.
  • You demonstrate practical knowledge (planning, configuration, administration in Microsoft365 backend, especially SharePoint and Teams).
  • You preferably have knowledge of the requirements of agencies and/or editorial offices, ideally know-how in the support of editorial CMS.
  • You are able to provide coordinated, step-by-step technical support in written or verbal form.
  • You are a good communicator and you have a service-orientated attitude.
  • You are interested in and you have a relaxed approach to technical obstacles, innovations and hypes.
  • You enjoy a good team spirit and are hands-on.
  • You have good communication skills in English and German, both written and verbal.

Why us?

  • Yummy Food Perks: Enjoy digital food vouchers from Hrmony GmbH.
  • Discount Heaven: Access Perkbox for over 300 freebies, discounts, and wellness content.
  • Referral Rewards: Earn up to €1000 when you refer a friend to join our team.
  • Pension Security: Benefit from our company pension with a 17.64% subsidy.
  • Smooth Start: Experience a well-structured onboarding process and regular feedback.
  • Cool Offices: Work in attractive, centrally located offices in Berlin, Hamburg, and Munich.
  • Work Flexibility: Enjoy a flexible hybrid working model.
  • Freedom to travel: Take advantage of our working-from-abroad policy.
  • Extra Holidays: Option to buy 10 additional vacation days.
  • Dog-Friendly Workplace: Bring your furry friend to the office and enjoy a pet-friendly environment.

THE BUSINESS

LOOPING ONE serves clients from the mobility, luxury and fashion, sustainability, financial services, culture and entertainment, tech and health sectors. Our clients include BMW, Mercedes AMG, Netflix, Mozilla Firefox, Asus, TASCHEN, Merck, dataport, Nio, Occhio, and more.
Our offices are located in Munich, Hamburg and Berlin. Our diverse team comprises creatives, storytellers, innovators, and passionate go-getters.
We combine strategic consulting and creative storytelling for the entire content value chain. Our services range from account management, newsroom consulting, strategy, data analytics and AI enablement to creation (concept, copy, design, film, audio) and content (social, editorial, PR).

OUR INCLUSION STATEMENT

Every role at LOOPING GROUP is open to applications from all sections of society. We believe that embracing difference is critical to the success of LOOPING GROUP. We see potential in every individual regardless of: race, ethnic origin or nationality; religion or belief; physical or neuroability; socio-economics or age; marital, domestic or civil partnership status; sexual orientation, gender identity, or any other characteristic that makes you, well, you.
We are committed to conscious inclusion to create a sense of belonging, connection and shared purpose within our teams. We know it’s the right thing to do, and we know it will make us all happier, fulfilled, and successful in our work. We know it’s the right thing to do, and we know it will make us all happier, fulfilled, and successful in our work.

Don’t meet every single requirement?

At LOOPING GROUP, we are dedicated to creating a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t perfectly align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.